FAQ's

Frequently Asked Questions

General Information

Lior NYC offers a structured and transparent shopping experience for customers within the United States. All key details regarding delivery, payments and policies are clearly outlined across our website.

Shipping Coverage & Costs

We currently deliver exclusively within the United States. All orders are shipped free of charge, with no additional fees applied at checkout.

Processing & Delivery Times

Orders are processed within 1 to 3 business days (Monday to Friday). Orders placed after the daily cut-off time will be processed on the following business day.

Once dispatched, delivery typically takes 5 to 7 business days. The overall estimated delivery timeframe is approximately 6 to 10 business days.

For more detailed information, please refer to our Shipping Policy.

Payment & Security

All payments are handled through secure, encrypted systems using trusted payment providers. We do not store or have access to full payment details at any time.

Accepted payment methods include major credit and debit cards such as Visa, Mastercard and American Express, as well as PayPal, Apple Pay, Google Pay and Shop Pay.

Available payment options will be displayed during checkout.

Policy Information

Further details about our terms, payments and data handling can be found on the following pages:

Payment Policy

Return & Refund Policy

Order Tracking & Delays

After dispatch, you will receive a confirmation email with a tracking link to monitor your shipment.

If your order has not arrived within 3 business days after the estimated delivery timeframe, please contact our support team so we can review and assist.