Privacy policy

 

Data Protection Statement

 

Last updated: 16 December 2025

 

This statement describes how liornyc.com collects, processes, and protects personal data when you access our website, use our services, or complete a purchase.

By continuing to use our website, you acknowledge that your information may be handled as described in this statement.

 

Scope of This Statement

 

This statement applies to all individuals interacting with our website, including customers, visitors, and users whose data is processed as part of our operations.

 

Policy Revisions

 

We may amend this statement when required due to changes in legal requirements or internal processes. Any updates will be published on this page together with the revised date.

 

Data Sources

 

Personal data is collected through different channels depending on your interaction with our services:

  • information provided directly by you
  • technical data collected automatically during website use
  • information received from selected third-party providers

 

Data Provided by You

 

When using our services, you may provide details such as:

  • name, address, email address, and phone number
  • order and delivery information
  • account login credentials
  • communication with customer support

Some of this information is required to access specific services or complete transactions.

 

Automatically Generated Data

 

We collect technical data when you interact with our website, including IP address, browser type, device information, and usage behaviour. This data is collected through cookies and similar technologies.

 

Third-Party Data Sources

 

We may receive information from external providers such as:

  • Shopify (platform provider)
  • payment service providers
  • analytics and marketing tools

These providers process data in accordance with applicable standards.

 

Purpose of Data Processing

 

Personal data is processed to support the operation of our business. This includes:

  • order processing and delivery within the United States
  • payment handling and account management
  • customer service and communication
  • returns and after-sales support
  • service improvement and website optimisation

Data may also be used to ensure platform security, prevent fraud, and maintain service integrity.

 

Where applicable, marketing activities are based on consent or permitted legal grounds.

 

Use of Cookies

 

Cookies are used to maintain essential website functions, store preferences, and analyse user behaviour. Additional information can be found at https://www.shopify.com/legal/cookies.

Browser settings allow you to manage or disable cookies. Some features may be limited if cookies are disabled.

 

Data Sharing

 

Personal data may be shared with third parties where necessary for operational purposes, including:

  • payment processing providers
  • logistics and fulfilment partners within the United States
  • hosting and IT infrastructure providers
  • analytics and marketing services

Data may also be disclosed where required by law or to protect our rights.

We do not sell personal data or use sensitive information for profiling without consent.

 

External Services

 

Our website may include links to external platforms. These services operate independently and have their own privacy policies. We are not responsible for their practices.

 

Data Retention and Protection

 

We retain personal data only for as long as necessary to meet business, contractual, and legal requirements.

Appropriate safeguards are implemented to protect information. However, no system can guarantee absolute security.

 

User Rights

 

Depending on applicable laws in the United States, you may have rights regarding your personal data, including access, correction, deletion, or restriction of processing.

Requests can be submitted via info@liornyc.com. Identity verification may be required.

 

Children

 

Our services are not directed at individuals under the age of 16. We do not knowingly collect personal data from children.

 

Complaints

 

If you have concerns regarding data handling, please contact us. We will review your request and respond within a reasonable timeframe.

 

International Processing

 

Although our business is operated from Europe, services are provided to customers in the United States. Personal data may therefore be processed internationally, including by third-party service providers.

All processing is carried out in accordance with applicable data protection requirements.

 

Business Information

 

Store Name: Lior NYC

Address: 516 Henry St, Brooklyn, NY 11231, USA

Email: info@liornyc.com

Phone: +19295689363

Customer Service Hours:

Monday to Friday: 9:00 AM – 5:00 PM (GMT-08:00)

We respond within 24 hours on business days. Messages received over the weekend will be answered on the next business day.